Welcome to Templuslife (“we,” “us,” or “our”). By accessing or using our website, booking a service, or visiting our clinic, you agree to the following Terms of Service. Please read them carefully before proceeding.

1. General Information

Templuslife is a medical beauty and wellness clinic located in Richmond, British Columbia, offering physician-supervised treatments in skincare, hair restoration, body rejuvenation, and holistic wellness. All services are provided by licensed medical professionals and certified technicians.

By using our website or booking an appointment, you confirm that you are at least 18 years of age and legally able to consent to treatment.

2. Medical Disclaimer

All treatments and recommendations provided by Templuslife are for cosmetic and wellness purposes and are not intended to diagnose, treat, or cure any medical condition.
Results vary depending on individual skin type, age, lifestyle, and medical history.
We encourage clients to consult with our medical team before undergoing any procedure to determine suitability and discuss potential risks or side effects.

3. Consultations and Appointments

• A consultation may be required before certain treatments to assess eligibility and customize care.
• Appointment bookings can be made online, by phone, or in person.
• A deposit may be required to secure your appointment. Deposits are applied toward your treatment and are non-refundable if you fail to attend or cancel late.

4. Cancellation and Rescheduling Policy

• We require at least 24 hours’ notice for cancellations or rescheduling.
• Appointments cancelled or rescheduled with less than 24 hours’ notice may result in a cancellation fee or loss of deposit.
• Repeated no-shows or last-minute cancellations may limit your ability to book future appointments.

5. Payments

• All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
• Full payment is due at the time of service.
• We accept major credit/debit cards and other payment methods listed on our website.
• Promotional offers or packages are non-transferable and may not be combined unless stated otherwise.

6. Refund Policy

Due to the personalized nature of our treatments, all sales are final.
Refunds are not provided for completed services, products, or unused sessions in a treatment package.
Exceptions may apply at the sole discretion of Templuslife in the case of a medical contraindication or physician-approved circumstance.

7. Client Responsibility

By proceeding with any service, you agree to:

• Provide accurate and complete medical and personal information.
• Follow pre- and post-treatment care instructions.
• Acknowledge that individual outcomes vary and no specific results are guaranteed.

8. Website Use & Intellectual Property

All website content, including text, images, graphics, and design, is the property of Templuslife and protected under Canadian copyright law.
You may not reproduce, modify, or distribute any part of our website content without prior written consent.

9. Limitation of Liability

Templuslife, its medical professionals, and affiliates are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
While every effort is made to ensure client safety, you acknowledge and accept all inherent risks associated with elective beauty and wellness treatments.

10. Privacy and Confidentiality

We respect your privacy. All client information, including medical history and photos, is kept strictly confidential and handled in accordance with Canadian privacy laws (PIPEDA).
For more details, please see our Privacy Policy.

11. Changes to Terms

Templuslife reserves the right to update or modify these Terms of Service at any time. Updates will be posted on this page with the revised date.

12. Contact Us

For questions regarding these Terms or any of our services, please contact us at:
📧 hello@templuslife.com
📍 Templuslife, Richmond, BC, Canada

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